Shipping

Sangrila Nepal uses USPS with delivery confirmation on all shipping. We highly recommend insurance. Shipment of in-stock items is made within 24 hours of the order and payment confirmation. Should you require express shipping, or international courier service, our preferred carrier is Fedex. International shipment schedules and prices vary by country. Please inquire.

Returns

We guarantee our merchandise 100%. Since all of our pieces are handmade, there will be naturally occurring variations within materials employed and individual designs, especially with regard to stones and gems, textiles, or handicrafts. This adds to the beauty and value of the piece. We do, however, attempt to maintain as close of a standard production as possible. Should you not be satisfied, you may return items within a 30 day period for a full refund (minus insurance costs if applicable), providing the article is in original condition. In the event of defective merchandise, or an incorrect shipment, corrections will be made at no cost to the purchaser.